pad




ABOUT HAWAIIAN JEWELRY AND OUR COMPANY:


Hawaiian Heirloom Jewelry was originated by a gift from Queen Victoria for Princess Liliuokalani in 1880.  It was a solid gold bracelet with the Princess' name engraved and enameled on it. Since then, the people of Hawaii have adopted this style of jewelry and passed it on from generation to generation.  We are delighted and pleased to serve those of you who are ordering Hawaiian Heirloom Jewelry through the Internet directly from Hawaii.  We have been manufacturing hand-crafted Hawaiian Heirloom Jewelry since 1987.  Now, we offer our outlet prices to customers on the Internet. Take advantage of these great deals and order today.  We work one on one with each of our customers whether they are a large retailer or an individual customer.   This service has kept us a leader in Hawaii for over a decade.  All orders are processed promptly; no where else on the internet can you find quality hand crafted custom Hawaiian Jewelry delivered within 10 working days with free insured shipping in the United States!  We look forward to doing business with you.  Feel free to contact us if you have any questions.
BBBOnLine Reliability Seal





ORDERING INFORMATION:


SHIPPING CHARGES AND DELIVERY TIMES:
UNITED STATES -
USPS Priority Mail $5.95 or FREE for orders over $50.00 (5-7 days U.S. shipping time) allow about 10 days total from order date to receive your order
USPS Express Mail $19.95 up to $50.00 or $24.95 over $50.00 (2-3 days U.S. shipping time) allow about 7 days total from order date to receive your order
INTERNATIONAL -
International Shipping $15.00 - Canada and Japan Only (10 days shipping time); allow about 14 days from order date to receive your order


TAXES:
There is no sales tax; for orders in the state of Hawaii we pay for the sales tax.





PAYMENT INFORMATION:


SECURE ONLINE ORDERING:
We recommend you order online for the fastest service
1)  Credit or Debit card - Visa, MC, American Express, Discover, JCB, PayDirect,and Yahoo Wallet.


POSTAL MAIL ORDERS:  2 Payment Options Available
You will need to know the order number and price for each item.
CLICK HERE to print out the order form.
1)  Credit or Debit card - Visa, MC, American Express, Discover, JCB
2)  Postal Money Order - Available at any post office, bank or 7-11 stores.


FAX ORDERS:  Toll free fax line for U.S. & Canada
You will need to know the order number and price for each item.
CLICK HERE to print out the order form.
Credit or Debit card - Visa, MC, American Express, Discover, JCB





EXTRA CHARGES FOR LARGER SIZES:


Rings:
14k Gold - $5.00 extra charge for each half size above size 7
Sterling Silver - $10.00 extra charge for sizes above 8







WARRANTY / GUARANTEE INFORMATION:


GUARANTEE:
If you are unhappy for any reason with any of our products you may return them for a full refund or exchange within 30 days of purchase.  We will not be responsible for jewelry items that were ordered in the wrong size or custom jewelry orders (your name or initial engraving).  You must receive a return authorization number from our customer service and proof of purchase must accompany returned item. Please email us for your return authorization request.  S & H fees excluded. There is a 10% restocking fee for all returned items over $500.00.


UNCONDITIONAL LIFETIME WARRANTY:
We offer a unconditional lifetime warranty on the enamel lettering on our jewelry.  If for any reason your enamel letter comes off we will repair/replace it for free.  Please email us for more information.





CONTACT US:


Have a question?  Visit our contact page for a fast response.   CLICK HERE





PRIVACY POLICY:


We are committed to respecting the privacy of our customers. All information gathered by us through your order is kept strictly confidential and will not be distributed to any company or individual.. The information will be used only to process and deliver your order in a timely manner.